Use case · Receptionist
Every caller properly helped. Even when no one can pick up.
Cleo is the receptionist who's never on another call: she answers in your name, helps callers right away where she can and queues up the rest as a prepared task for your team.
Call · 11:23
Mr Smit wants to move his appointment — Cleo booked Thursday 2:00 pm and sent the confirmation.
Handled without handoverRight now, the phone runs your day.
It always rings at the wrong moment — mid-conversation or mid-job
Voicemail often means: the customer calls your competitor
Callback notes get lost or are incomplete
Lunch, holidays and peak hours are impossible to staff
With Cleo
0
missed calls
Every note complete
who, what and how urgent — captured automatically
Calm in the office
you call back when it suits you
How Cleo helps your front desk.
Answers in your name — with your greeting and tone of voice
Answers frequently asked questions — from your approved knowledge
Routes to the right colleague — by topic and urgency
Books and reschedules appointments — straight into your calendar, with confirmation
Logs callback requests — with a summary and context
Learns what keeps coming back — and offers to take it over
Start small, grow at your own pace.
1
Overflow only
Cleo only answers when you can't — after three rings or outside office hours.
2
First line
Cleo answers by default, helps right away where she can and transfers where needed.
3
Full reception
Appointments, callback requests and follow-up — Cleo handles approved tasks herself.
Hear for yourself how Cleo answers.
Leave your number and Cleo calls you back within seconds.